Thursday, October 28, 2010

Terms and Conditions

Terms and Conditions

1. All closed spree estimated arrival time will be 1 month or more. Status updates will be given. Please do not place order if you are uncomfortable with the waiting time.

2. 1 time payment only, there is no additional charges or 2nd payment.


3. Please use the Excel Order Form provided to place order. Do email us if you encounter problems downloading the form. 
4. All payment must be transfer & confirmed before the spree closes or your order will not be processed.
5. All Spree purchases are not refundable or exchangeable.
6. Full refund will be given if order is out of stock or the merchant is unable to sell us the item due to unforeseen circumstances.

7. We will not be responsible for wrong items bought by customers who keyed in the order form wrongly. Please make sure that you check through your order forms before submission.
8. Luna Spree reserves the right to reject orders from anyone without any reasons given.

9. Luna Spree is not liable for any mistake, defects, sizes, colour or wrongly sent items from the merchant’s side & will not be responsible for any loss/ damage during the transit of local mailing.

10. No amendments or cancellations are allowed after order has been confirmed.   

11. All shipment fee and postage fee are subject to change in circumstances where a change is imposed by Taiwan postage or Singpost.

By sending in your order, you are deemed to have read, understood & agreed to Luna Spree Terms & Conditions